Rant: thetrainline.com

Here it is, my first rant! (I've got another but holding out on it for a bit ;))

Them irritating gits at thetrainline.com couldn't organise a dump in a bog so don't trust them booking a ticket for you!

Ticket was booked at 14:17 on Wednesday, went down to the self-service machine at the station to collect it and hey presto - it didn't have a clue about it! Phoned them up and after 10 minutes the retard on the end of the phone had managed to work what I was on about and assured me that they would be ready in the morning (Thursday). I was phoning at 21:07 and apparently they had been processed at 21:02 - what were the odds of that?!?! Guess what...Thursday - no tickets!

This time, after in excess of 20 minutes, I manage to get a refund and the tickets cancelled - or at least, so I thought...

A couple of hours later, an email turns up telling me that the tickets are now available to pick up from the self-service machine. I thought it was spam initially, but no such luck :( So, phone call number 3 and 15 minutes later, the tickets are cancelled again and once again refunded.

Will the tickets be cancelled? Will the refund appear? Will thetrainline.com ever see me again? Probably not to 2 of them and no to the other.

It's cheaper getting it from the station anyway - no booking fee and no charge for using your card...